Terms of Service

KARMA WATER PURIFICATION SYSTEMS LTD

Last updated: 31 October 2026

1. Introduction

Welcome to the KARMA Water website.

These Terms of Service govern your access to and use of the website operated by KARMA WATER PURIFICATION SYSTEMS LTD (“KARMA Water”, “we”, “us” or “our”).

By accessing or using this website, you agree to comply with these Terms of Service. If you do not agree with these terms, please discontinue using the website.

Our website provides information about KARMA Water, our products, water purification solutions and the services we offer to residential, commercial and professional customers.

These terms apply to all website visitors, customers, prospective customers and other individuals accessing our website.

2. About KARMA Water

KARMA Water is a Cyprus-based company specialising in water purification and treatment solutions, with operations in the Cyprus market since 1999.

Our products and services include:

  • Water filtration and purification systems.
  • Reverse osmosis systems.
  • Water dispensers and drinking water solutions.
  • Water softeners and water treatment equipment.
  • Replacement filters and accessories.
  • Installation, maintenance and technical support.
  • Commercial and domestic water treatment solutions.

Our website is intended to provide information about our company, products and services and to facilitate communication with customers and interested parties.

Products and services are not currently available for direct online purchase through this website. For product enquiries, quotations, purchases and service arrangements, please contact KARMA Water directly.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Use our website for fraudulent, unlawful or unauthorised purposes.
  • Attempt to gain unauthorised access to our systems or databases.
  • Interfere with the security, functionality or operation of our website.
  • Introduce viruses, malicious software or other harmful technologies.
  • Copy, reproduce or distribute website content without appropriate authorisation.
  • Use our website in a way that could damage the reputation or business interests of KARMA Water.

We reserve the right to restrict or suspend access to our website where we reasonably believe these terms have been violated.

4. Product Information and Specifications

We make reasonable efforts to ensure that product descriptions, specifications, photographs, technical information and other content displayed on our website are accurate and up to date.

However:

  • Product images are provided for illustrative purposes and may differ slightly from actual products.
  • Product specifications, features and designs may change according to manufacturer updates.
  • Technical information is provided for general guidance and should be verified against the relevant product documentation where necessary.
  • Colours, dimensions and other visual characteristics may vary depending on your screen or device.
  • Product availability and specifications may change without prior notice.

Some products featured on our website are manufactured by third-party manufacturers. Their specifications, certifications and warranty conditions are determined by the respective manufacturers.

For specific technical information, product availability or compatibility, please contact our team.

Nothing in this section excludes or limits any mandatory consumer rights under applicable law.

5. Quotations and Product Enquiries

Visitors may contact KARMA Water through our website, telephone, email or other communication channels to request information, product recommendations, quotations or appointments.

All quotations provided by KARMA Water are subject to the specific conditions and validity periods stated in the relevant quotation.

Information displayed on our website does not constitute a formal offer to sell or a binding commitment to supply a particular product or service.

A customer enquiry or request for a quotation does not constitute an accepted order or contractual agreement.

Any purchase, installation or service arrangement will be confirmed separately through the relevant quotation, agreement or other mutually agreed documentation.

Prices, promotions and product availability may change from time to time. Any applicable charges for delivery, installation, materials or additional services will be communicated separately.

6. Installation and Technical Services

KARMA Water provides installation, maintenance and technical support services for selected products and systems.

Installation requirements may vary depending on the product, property and existing plumbing infrastructure.

Customers are responsible for ensuring that the installation location is accessible and that the necessary facilities are available, as communicated by our technical team.

Depending on the product, these requirements may include:

  • Appropriate water supply connections.
  • Adequate water pressure.
  • Suitable drainage facilities.
  • Access to electricity where required.
  • Sufficient space and safe access for installation.
  • Any additional technical requirements communicated before installation.

The customer must inform KARMA Water of any relevant site conditions or technical limitations before the installation appointment.

Any additional work, materials, modifications or equipment not included in the original quotation may result in additional charges. Such charges will be communicated before the additional work is undertaken.

Unauthorised modifications, improper installation by third parties or misuse of equipment may affect applicable manufacturer warranties, subject to the relevant warranty conditions and mandatory consumer rights.

7. Product Warranties and After-Sales Support

Products supplied by KARMA Water may be covered by manufacturer warranties or additional commercial warranties, depending on the product and applicable warranty conditions.

Warranty duration, coverage and exclusions may vary between products and manufacturers.

Customers should refer to the relevant warranty documentation supplied with the product or contact KARMA Water for further information.

Any warranty claim may require proof of purchase, product identification and an assessment of the reported issue.

Nothing in these Terms of Service excludes, restricts or replaces any mandatory statutory rights or legal guarantees available to consumers under applicable Cyprus and EU legislation.

8. Intellectual Property

All content displayed on the KARMA Water website, including but not limited to:

  • Company names and trademarks.
  • Logos and brand identities.
  • Product descriptions and technical information.
  • Photographs, images and videos.
  • Graphics, designs and layouts.
  • Text, articles and marketing materials.

is owned by KARMA Water, its licensors or the respective rights holders and is protected by applicable intellectual property laws.

The KARMA Water and HYDROBOSS brands and their associated brand assets are protected by applicable trademark and intellectual property rights.

You may access and use website content for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, commercially exploit or otherwise use website content without prior written permission from the relevant rights holder.

9. Third-Party Brands and Websites

Our website may feature products, trademarks, logos and technical information belonging to third-party manufacturers and suppliers.

All such intellectual property remains the property of its respective owners.

References to third-party brands and products are provided for identification and informational purposes.

Our website may also contain links to external websites operated by third parties. KARMA Water does not control these websites and is not responsible for their content, availability, security or privacy practices.

Visitors are encouraged to review the terms and privacy policies of external websites before using their services.

10. Website Availability and Liability

KARMA Water makes reasonable efforts to ensure that its website remains accessible, secure and operational.

However, we do not guarantee uninterrupted availability or that the website will always be free from technical errors, interruptions or defects.

To the fullest extent permitted by applicable law, KARMA Water shall not be responsible for:

  • Temporary website interruptions or technical issues.
  • Inaccuracies or omissions in website content.
  • Issues arising from third-party websites or external services.
  • Unauthorised access or interference caused by circumstances beyond our reasonable control.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, wilful misconduct or mandatory consumer rights.

11. Privacy and Personal Data

KARMA Water respects the privacy of its website visitors and customers.

Any personal information collected through our website or in connection with our business activities will be processed in accordance with applicable data protection legislation.

For further information about how we collect, use, store and protect personal data, please refer to our Privacy Policy.

12. Amendments to These Terms

KARMA Water reserves the right to update or amend these Terms of Service from time to time to reflect changes in our website, business operations, products, services or applicable legislation.

Any revised terms will be published on this page together with the updated revision date.

We encourage visitors to review this page periodically.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus and applicable European Union legislation.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts of the Republic of Cyprus, without prejudice to any mandatory consumer protection rights or jurisdictional rules applicable to consumers.

14. Contact Information

If you have any questions regarding these Terms of Service, our website, products or services, please contact us:

KARMA WATER PURIFICATION SYSTEMS LTD

Email: info@karmawatercy.com
Website: https://karmawatercy.com/