Company Policy

COMPANY POLICY

KARMA WATER PURIFICATION SYSTEMS LTD

Last updated: 31 October 2026

The policy of the Management and executives of KARMA Water Purification Systems Ltd is to provide customers with high-quality services and products, to ensure safe and healthy working conditions for the prevention of occupational injuries and illnesses, and to ensure the protection of personal data of all interested parties.

Accordingly, Management is committed to taking all necessary actions required to achieve the above, as well as to meet the satisfaction and expectations of interested parties, in accordance with the requirements of National and European legislation, the International Standard ISO 9001:2015, and other applicable compliance obligations.

In order to achieve the above, the Company Management:

  • Has adopted an Integrated Management System in accordance with the International Standards ISO 9001:2015, ISO 45001:2018, and ISO 27001:2013, which is implemented across all company activities and operations, within the scope of:Design, Trading, Assembling, Installation and Maintenance of Water Treatment Systems & Water Disinfection.
  • Has implemented the process-based approach.
  • Has identified all internal and external factors related to its operational context, purpose, and ability to achieve the intended results of the entire Management System.
  • Through the Management Systems Officer, periodically monitors and reviews the effectiveness of the Management System in order to implement any necessary corrective actions.
  • Provides all necessary means and resources for employee training, motivation, and participation in improving working conditions, customer service, information security, and the secure management of personal data.
  • Ensures the provision of safe and healthy working conditions and the prevention of occupational injuries and illnesses.
  • Ensures employee participation and consultation on Occupational Health & Safety matters, including employee representatives where required.
  • Ensures that the Management System is maintained and continuously improved through a program of audits and management reviews.
  • Evaluates business risks and opportunities arising both internally and externally that may affect the company’s operations.
  • Evaluates and selects external providers while maintaining mutually beneficial relationships.
  • Ensures that the Management System Policy is understood, communicated, implemented, and maintained at all levels of the organization.
  • Ensures the protection of personal data of existing and potential customers, employees, and any third parties.
  • Establishes measurable objectives at business, operational, process, and product levels. These objectives are established and reviewed by Top Management during Management Review meetings.
  • Aims to reduce complaints and increase customer and stakeholder satisfaction through the provision of quality services and safe products.
  • Aims to reduce errors (Non-Conformities) and improve the efficiency of company operations.
  • Aims to effectively manage emergency situations, prevent hazardous incidents, and eliminate workplace accidents.
  • Aims to respect the privacy of personal data of all interested parties and ensure the confidentiality, integrity, and availability of information.
  • Also aims to eliminate hazards, reduce risks, and effectively implement the Occupational Health & Safety Plan.

By adopting the principle of continual improvement, the Management of KARMA Water Purification Systems Ltd recognizes and rewards teamwork as well as individual effort, invests in people, respects customers, and is committed to the process approach, the continuous analysis of business risks and opportunities, compliance with legal and other applicable requirements, employee consultation on Occupational Health & Safety matters, the achievement of the above objectives, and the communication and availability of this policy to all interested parties as defined.

For KARMA Water Purification Systems Ltd

Director: Lefteris Michael